客户道歉了该怎么回复他

客户道歉了该怎么回复他

也道歉

if you want to play it safe, write something that is true with or without the statement they made apologizing but can be seen as a repose to it. e.g.: it is great to hear back from you, or nicer, noting you know their time is valuable, implying you consider a delay on their part reasonable. i appreciate your time, just a few ideas, often i receive much better results from others when you answer in such a way that you don't consider them irrelevant.