谁能帮我用自己的话表达下这段话。谢谢了。
解决时间 2021-06-03 04:09
- 提问者网友:川水往事
- 2021-06-02 06:28
(当今服务已成为从事物流的企业热衷倡导的经营理念。应当注意的是,随着我国社会经济的发展,福州市物流企业的范畴和服务的内涵也在不断发展。物流的核心是服务,服务的标准是顾客满意 “服务”牵涉到心理与行为等问题。顾客对“服务”的需求要素,大致包括这样几个相互之间有着密切联系的特性:适用性、时效性、可靠性、经济性、便利性和可沟通性。去繁化简,可以发现,市场经济的发展和不断发达,使得衡量物流服务的最终标准变得简洁而直观,即顾客满意。在现代西方企业,顾客满意已逐渐成为企业刻意追求的经营理念。因此,任何物流战略都以对顾客需要的透彻了解为出发点,所有物流企业都追求用一切现代化的手段和方式,尽可能地迅捷、合理、经济、便利地为顾客提供全方位的物流服务,达到顾客的最终满意,我认为,这就是福州市物流企业在不断发展的新经济形势下应该采取的顾客满意战略。)
谁能帮我用自己的话表达下这段话。谢谢了。
最佳答案
- 五星知识达人网友:鸽屿
- 2021-06-02 07:36
好复杂啊 看不懂
现在物流公司一大把
你要做的起 首先要给人种安全感 如何做自己想
有了安全感才会有客户
接下来就是服务态度了
这两点OK的话 基本上已经起步了
最最后才是价格的控制
有优势的价格可靠的物流很好的服务态度 我如是客户非常满意
全部回答
- 1楼网友:不如潦草
- 2021-06-02 10:10
(Now the service has become a keen advocate of enterprises engaged in logistics management concepts. It should be noted that, as China's social and economic development, logistics enterprises in Fuzhou, the scope and content of services is constantly evolving. Is the core of logistics services, service The standard is customer satisfaction "service" involves the psychological and behavioral problems. customers "service" demand factors, generally include such close ties between several characteristics: applicability, timeliness, reliability, economy , convenience and communicative. go to Traditional simplification, we find that the market economy development and has advanced, making the final standard measure of logistics services has become simple and intuitive, that is customer satisfaction. In the modern Western business, customer satisfaction has been gradually deliberately pursued by the enterprise management concept. Therefore, any logistics strategy for a thorough understanding of customer needs as a starting point for all logistics enterprises are seeking to use all modern means and methods, as much as possible quick, rational, economic, and convenient for customers provide a full range of logistics services, to achieve the ultimate customer satisfaction, I think, this is the continuous development of logistics enterprises in Fuzhou, the new economic situation should be taken under the strategy of customer satisfaction.)
- 2楼网友:十年萤火照君眠
- 2021-06-02 09:00
现代物流行业的核心是服务,服务的标准是顾客满意,物流战略都把顾客需要作为出发点,用一切代化的手段和方式,尽可能地为顾客提供全方位的物流服务,达到顾客的最终满意。
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