Complaint Letter

Complaint Letter
Dear Sir/Madam,
I am writing to you about the alarm clock .I ordered it through your mail order list on February.The alarm clock arrived at my house safely six days ago and worked well for the first few days but now there was something wrong with it.
When I turn off the alarm,it keeps on buzzing.I have read the instructions before I set it and I am sure that I have set the alarm in the right way.
I am returning the alarm clock by post and would be thankful if you could send another one to me.
I an looking forward to hearing from you soon.
yours,
John Smith
忘了写了!我要的是 写回信！

尊敬的先生/女士：
我来信是关于闹钟的事.在二月份的时候我通过您的邮政订单订购了一个闹钟.闹钟在六天前顺利送达,一开始的几天它运作正常,不过现在出了点问题.
在我关了闹钟之后,它还一直响.我在设置闹钟之前查阅了说明书,而且我可以肯定我设置的方法是正确的.
我把这个闹钟邮寄回去了,如果您能发回一个新的给我,我将不胜感激.
我期待能尽快得到您的答复.
约翰·史密斯