A passenger(乘客) told an air hostess that he needed a cup of water to take his medicine when the.

A passenger(乘客) told an air hostess that he needed a cup of water to take his medicine when the plane just took off. She said to him that she would bring him the water in ten minutes.The air hostess was kept so busy that she forgot to give him the water. As a result, the passenger was held up to take his medicine. Thirty minutes later, when the passenger’s ring for service sounded, the air hostess hurried over to him with a cup of water, but he refused it.In the following hours on the plane, each time the air hostess passed the passenger, she would ask him with a smile whether he needed help or not. But the passenger never replied to her.When the passenger was going to get off the plane, he asked the air hostess to hand him the passenger’ booklet. She knew that he would write down sharp words about her job,but with a smile she handed it to him.Off the plane, the air hostess opened the booklet, and smiled because the passenger wrote, “On the flight, you asked me whether I needed help or not for twelve times in all. How can I refuse your twelve sincere smiles?”小题1:The underlined word “it” in Paragraph 4 refers to the________. A．medicine B．water C．cup D．booklet 小题2:At the end of the story, we know the passenger was ________ with the air hostess. A．pleased B．unhappy C．angry D．bored

小题1:D
小题2:A



试题分析：这篇文章讲述的一个空姐因为工作繁忙忘记给乘客送水喝药，乘客很生气，接下来，这个空姐每次经过这个乘客的时候，都微笑地问他是否需要帮助，最终感化了乘客，他对这个空姐的服务非常满意。
小题1:细节题。根据文章he asked the air hostess to hand him the passenger’ booklet.可知，空姐微笑地把小册子给这个乘客。所以，it指代的是小册子。故选D
小题2:细节题。根据文章How can I refuse your twelve sincere smiles?可知，这个乘客对空姐非常满意。故选A
点评：文章内容很平实，图表题很容易理解全文。多以细节题居多，对于细节题，学生在理解全文的基础上要对题目中关键字在文章中迅速定位，找到相对应的出处，答题比较备选答案的区别及和文章信息最相关的是哪个，即那个就为正确答案。